Packet General Services overview:
Packet General's service model helps customers maintain integrity of their data on a non-stop basis. Packet General security experts monitor all security advisories, and test their suggested resolutions (patches). Packet General appliances, located at the customers sites, securely and automatically download the necessary updates. Single Touch™ application of security updates, enables a quick and assured resolution to a known security problem, eliminating the window of vulnerability between the availability and the installation of a security patch. Our technical personnel are available to assist our customers with product integration, configuration, diagnostics and troubleshooting on a 7x24x365 basis.